Update March 11: The configuration had not went well. The default 15min. is pinging not available to free users. I have again configured it and will see how it performs!
We have a paid subscription at site24x7 to monitor a number of our websites every 5 minutes. So we are paying for the top range option. They also have cheaper subscription that monitors every 10, 15, 30 or 60 minutes.
However, we noticed lately that although we are paying for a polling every 5 minutes, the actual polling is done on the average every 9 - 12 minutes.
It seems they are running out of capacity to meet their promise......
So we are paying for a service that is not delivered fully.
Are there more people out there who have also noticed this?
Please share your experiences. Thx!
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